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Security & Privacy Information

Thank you for visiting the Dutyfreeonboard.com. Please read this policy carefully before using this web site. This Privacy Policy addresses the use of information provided by or obtained from you in using the Dutyfreeonboard.com website operated by Duty Free World, which is owned by Nufold, Inc. (collectively referred to hereafter as “we,” “us” and “our.”). By using this site, you agree to the terms of our policy. If you do not agree to any part of these terms, do not use this Web Site. This policy may change from time to time so please check back periodically.

What our Privacy Policy Covers

This Privacy Policy covers any personal information that we obtain from you when you use services on our site. This policy does not cover the practices of companies that we do not own or control, or the actions of people that we do not employ or manage. With respect to the above, please see those respective sites for the privacy policies that may apply such as united.com for United Airlines’ Privacy Policy.


All transactions and information transfers on dutyfreeonboard.com are protected through Secure Sockets Layer (SSL) technology. This ensures that all sensitive information is encrypted by both your browser and our server. After a secure session is initiated, any communication between your computer and ours is scrambled, making it unreadable to any person who might intercept it. This is done automatically whenever you reach a page containing sensitive information.

If you do not wish to send credit card information over the internet, simply complete the order process up to the final Check Out page. Save or print this page, then call our order tool free number during our business hours at 1-800-668-6182. Mail and fax orders are also accepted.

Trustwave Certification

We are certified by Trustwave, which represents the highest level of encryption available today. In order to obtain this certification, we have passed an extensive validation process which allows Trustwave to guarantee our identity with a warranty of $500,000. Trustwave, a leading third-party encryption verification company. After thoroughly reviewing the company's corporate and technical structure, issues a unique Secure Server Digital Certificate. As you place orders online, our server initiates an encrypted SSL session and activates the Certificate.

You can view our unique Secure Server Certificate at any time during your session by clicking on the Trustwave icon at the bottom right corner of your browser.

Click here to learn more about Trustwave at their website.

Our Security and Privacy Guarantee

Your peace of mind is important to us. We built the best security technology available into our website. Every transaction is covered by the following Security & Privacy Guarantee:

Our secure server encrypts all of the personal information you provide, including:

Credit card information
Physical addresses
Email addresses

We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes such as verifying your purchase details before submitting your order.  

We urge you to protect your own privacy. We recommend that you do not share your password or number with anyone or share your password in an unsolicited phone call or e-mail. 

Just like physical transactions, your bank will usually cover charges resulting from unauthorized use of your credit card, or may limit your liability to $50.00. If your bank holds you liable for unauthorized use of your card resulting from a transaction with dutyfreeonboard.com we will reimburse you up to $50.00. Please direct inquiries to customerservice@dutyfreeonboard.com.

Dutyfreeonboard.com does, however, fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may disclose personal information or other information to satisfy law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about customers who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without subpoena warrant or court order, if we believe that such disclosure is necessary to operate the Web site or protect the rights or property of Dutyfreeonboard.com, its affiliates or any third party. We also reserve the right to report to law enforcement agencies any activity we reasonably believe to be unlawful.

How We Use Your Personal Information

We collect personal information in part to make our services more rewarding for you to use. We may use your information to process your transactions and for customer service. We may use this information for internal purposes, such as studying our customers' preferences and to monitor use of the Web Site. We may also use your information to contact you for account and promotional purposes.

Dutyfreeonboard.com does not sell or share email addresses. Each promotional email you receive from Dutyfreeonboard.com will offer you the continuing opportunity to unsubscribe by clicking the "unsubscribe" link near the bottom of the email. If you prefer, you may unsubscribe by sending an email to: customerservice@dutyfreeonboard.com

Postal Mail

Dutyfreeonboard.com does not sell or share our mailing list. If you wish to be removed from the list of customers who receive direct mail and other Dutyfreeonboard advertisements through the mail, contact us by any of the following methods:

Phone: (800) 668-6182

Email: customerservice@dutyfreeonboard.com

U.S. Mail:
12901 NW 113 Ct.
Medley, FL 33178

Please be sure to include your full name and mailing address that you would like removed from our postal mailing list. Please allow sufficient time for your preferences to be processed and updated.

About Cookies

Dutyfreeonboard.com uses cookies on our site. Cookies are short pieces of data that are sent to your computer when you visit a website. Internet browsers store cookies so the browser can remember information. It allows us to keep your items in your shopping cart when you leave our site. Cookies are also used for fraud prevention and other purposes. Third party vendors, including Google, use cookies to serve the badge on our website and to serve ads based on prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Our website requires the visitors use cookies. If your browser's cookies are turned off, you won't be able to access certain parts of our website. Having cookies enabled on your browser is safe. Cookies are short pieces of data and do not perform any operation by themselves.

You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.

Display Advertising

Dutyfreeonboard.com uses Remarketing with Google Analytics to advertise and gather ad impressions online. Third-party vendors, including Google, may show our ads on sites across the Internet.  We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website. We also utilize 3rd-party audience data (such as age, gender and interests) with Google Analytics. To opt-out of Google Analytics for Display Advertising and customize Google Display Network Ads, click on Ads Settings. You may also click here to prevent your data from being collected by Google.

Read more about our Terms of Service or if you have questions or concerns, or seek to update or review your personal information, contact us at customerservice@dfwinflight.com.